MTCS

MTCS Online – notice of scheduled system maintenance

MTCS Online – notice of scheduled system maintenance

Due to essential system maintenance and upgrades, the MTCS Online system will not be available between:

00:01 GMT on Monday 25 March and 23:59 BST on Sunday 31 March, 2019

Naturally, should these activities be completed ahead of schedule, we shall make the MTCS Online system available earlier than the above date.

This time has been chosen to minimise the impact on MTCS customers. We advise you to make any necessary arrangements to enable you to continue with your normal business operations, such as downloading any certificates, evidence or learning resources you anticipate needing during this period.

This programme of activity is in preparation for the launch of the new MTCS Online platform, which has been set for Monday 1st April, 2019 and will be made available to all existing customers and new clients.

How will this affect you?

During this period, it will not be possible for MTCS (UK) Ltd to issue certificates or process credit card payments via the MTCS website.

• Users will not be able to:
• Log-in to their personal or organisation account on MTCS Online
• Access resources (e.g. competence programmes, distance learning products) will not be accessible
• Complete Distance Learning Exams
• Upload evidence to MTCS Online
• Gain access to certificates

Whilst this time has been chosen to try and minimise the impact on MTCS customers, we advise you to make any necessary arrangements to enable you to continue with your normal business operations.

In the next few weeks we will be issuing further notifications, guidance and support for users and are happy for you to contact us should you have any questions on how this may affect you or your organisation.

In the meantime, you can read some of the questions we have already been asked by our clients, and our answers, on this page of our website


If you have any specific questions which are not covered in the above, please email [email protected] with NEW MTCS ONLINE as the subject and we shall respond to your queries as soon as possible.

Tel: +4415394 40200 | Email: [email protected]

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Registered Office: MTCS, Windermere Business Centre, Oldfield Court, Windermere, LA23 2HJ

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